Microsoft 74-338 real exam prep : Lync 2013 Depth Support Engineer Exam

  • Exam Code: 74-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Sep 01, 2025
  • Q&As: 114 Questions and Answers

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. All users have Lync Mobile installed on their Windows mobile devices. Users report that they receive instant messages only when the Lync Mobile app is active in the foreground. You need to ensure that mobile users are able to receive instant messages at all times.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Set up hosting provider federation between your organization and the Push Notification Service at Lync Online.
B) Upgrade the Lync 2010 Mobile app on the Windows mobile devices.
C) Enable Push Notifications and Federation from the Lync Server Management Shell.
D) Open port 5223/TCP outbound on the company firewall.
E) Install the Lync Mobility components on the Edge Server.


2. You support a customer whose network environment includes Microsoft Lync Server 2013 deployed at two sites. Each site has 1 Mbps of available bandwidth on a multiprotocol label switching (MPLS) network. Lync-to-Lync calls are getting dropped, and voice quality is degraded using RT Audio WB codec with 100 simultaneous calls. Call admission control (CAC) is not being used. You need to ensure that the RT Audio WB codec is maintained for Lync voice communication without over-allocating- What is the minimum amount of bandwidth you should specify for each site?

A) 12 Mbps
B) 3 Mbps
C) 2 Mbps
D) 6 Mbps


3. You support a Microsoft Lync Server 2013 environment.
The network includes:
-An Enterprise Edition Front End Pool with two Front End Servers,
-A mediation server that is collocated on the Front End Server, and
-A media gateway with 4 Tl trunks for public switched telephone network (PSTN) connectivity.
Users report intermittent outbound PSTN call failures. There are no issues with inbound PSTN
calls. You view the event log information as shown in the exhibit. (Click the Exhibit button.)

You need to find out why outbound calls are failing.
Which two event IDs should you investigate? (Each correct answer presents a complete solution. Choose two.)

A) 46027
B) 46009
C) 44009
D) 46026


4. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy a managed response group. The agent participation policy is set to Formal and the routing method is set to Longest Idle. All agents have been logged in for more than four hours. On average, each agent responds to five calls per hour. One agent has not received any calls. All of the other agents have received calls. You need to ensure that all agents can receive calls through Response Groups. What should you do?

A) Disable Agent Anonymization.
B) Turn on Enhanced Privacy mode.
C) Enable Agent Anonymization.
D) Turn off Enhanced Privacy Mode.


5. You support a customer whose network environment includes Microsoft Lync Server 2013 nterprise, with two Front End Servers and two Back End Servers. The Back End Servers are deployed in a high availability configuration. ou create a Front End pool named pool.contoso.com and implement DNS load balancing for client access to the Lync servers. our internal DNS records have the following configuration: Your Lync 2013 clients fail to sign in automatically. The trace log of failed sign-in attempt is as follows:

A) Create the following service record: _sip._tls.concoso.com SRV Priority 0, weight 0, port 5061, pooIOl.coato30.com
B) Create the following service record: _sipinternal.tls.contoso.com SRV Priority 0, weight 0, port 5061, FrontEndServer1.contoso.com
C) Create the following host records: Sip A 192.162.1.20 Sip A 192.163.1.21
D) Create the following host records: Pool A 192.168.1.20 Pool A 192.168.1.21
E) Create the following host records: Pool A 192.168.1.10 Pool A 192.168.1.11


Solutions:

Question # 1
Answer: A,C
Question # 2
Answer: D
Question # 3
Answer: A,B
Question # 4
Answer: D
Question # 5
Answer: E

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