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| Section | Objectives |
|---|---|
| Implement automation and orchestration | - Process automation
|
| Governance and application lifecycle management | - Responsible AI and ALM
|
| Build intelligent applications on Microsoft Power Platform | - Application development
|
| Design intelligent applications with Copilot and natural language | - AI-first application design
|
| Embed agents and AI experiences | - Agent integration
|
Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to provide a solution for field technicians to create custom inspection reports natively within the new app. What should you do?
Correct Answer: A 🗳️
Explanation: Only visible for TestkingPass members. You can sign-up / login (it's free).
Hotspot Question
A company processes customer orders by using a cloud flow.
The flow must evaluate the following conditions:
- Route orders for approval when the OrderTotal exceeds 1,000.
- Flag orders when the CustomerName identifies the string "VIP".
You need to configure flow conditions.
Which expressions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Box 1: greater..
To configure the flow condition in Power Automate, you should use the expression greater(outputs('Get_order_details')?['body/OrderTotal'], 1000) (assuming your action is named Get_order_details).
If you are using the standard visual condition builder, select the OrderTotal dynamic content on the left, choose the operator is greater than, and enter 1000 on the right Box 2: contains..
To configure the flow condition to flag orders where the CustomerName contains or equals "VIP", you should use the contains expression or the equals expression depending on the exact matching requirement.
*-> Partial Match: If you want to flag any customer name that includes the letters "VIP" anywhere in the string (e.g., "VIP Logistics", "John VIP Doe"), use the contains operator.
Exact Match: If you only want to flag when the name is exactly "VIP" and nothing else, use the equals operator.
In the Power Automate condition builder, you can write these as advanced expressions or select them from the dynamic content dropdown:
For a Partial Match: contains(triggerBody()?['CustomerName'], 'VIP')
Reference:
https://go.collab365.com/how-to-use-the-condition-control-action-in-power-automate
https://www.reddit.com/r/MicrosoftFlow/comments/mzq0z2/how_to_use_contains_in_a_condition/
Drag and Drop Question
A company develops and deploys AI-enabled Power Platform solutions across multiple environments. Environment access is controlled through security groups.
The development team requires Power Platform environments to store, manage, and share the solutions across the company.
All developers require access to the same environment. The environment must be subject to ALM controls.
You need to set up the environments.
Which environment types should you use? To answer, move the appropriate environment types to the correct requirements. You may use each environment type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Box 1: Sandbox
The environment type needed to build and validate new features is a Sandbox environment.
Security Group Control: You can assign Microsoft Entra security groups to Sandbox environments to manage and restrict user access. By contrast, standard Developer environments do not support the assignment of security groups.
Shared Developer Space: The scenario specifies that all developers require access to the same environment to store and share solutions. A standard Developer environment is intended for individual/personal use and cannot be shared with other makers.
ALM Controls: A Sandbox environment is fully isolated and acts as the perfect non-production stage to enforce strict Application Lifecycle Management (ALM) controls, solution checking, and automated pipelines before code reaches Production.
Box 2: Production
To host stable business workloads, a Production environment is needed.
Business Workload Capability: A Production environment is specifically designed and optimized to run live, mission-critical applications and automated workflows securely and at scale for end users.
Strict Security Control: Unlike certain types like Developer environments (which do not support security group assignments), a Production environment allows administrators to restrict access precisely using dedicated security groups.Application Lifecycle Management (ALM): It perfectly supports ALM controls by serving as the final destination for stable, managed solutions that are imported from upstream development or testing stages.
Reference:
https://learn.microsoft.com/en-us/power-platform/admin/control-user-access
Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to configure the generative AI reusability requirements. What should you do?
Correct Answer: C 🗳️
Explanation: Only visible for TestkingPass members. You can sign-up / login (it's free).
A developer needs an AI model to classify incoming emails into categories such as billing, technical support, and complaints. The categories are predefined and training examples are available. Which machine learning approach is appropriate?
Correct Answer: A 🗳️
Explanation: Only visible for TestkingPass members. You can sign-up / login (it's free).
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