IBM C4090-971 real exam prep : IBM Enterprise Storage Technical Support

  • Exam Code: C4090-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • Updated: Aug 14, 2026
  • Q&As: 55 Questions and Answers

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IBM C4090-971 Exam Syllabus Topics:

SectionObjectives
IBM Storage Portfolio Fundamentals- IBM storage product families
  • 1. XIV and tape storage solutions
    • 2. FlashSystem solutions
      • 3. DS8000 and Storwize systems
        Installation, Support, and Troubleshooting- Technical support practices
        • 1. Problem determination and log collection
          • 2. System configuration and maintenance
            • 3. Performance optimization and service procedures
              Business Continuity and Data Protection- Availability and recovery solutions
              • 1. FlashCopy technology
                • 2. Remote replication concepts
                  • 3. Disaster recovery and backup strategies
                    Storage Virtualization and Data Management- Virtualization technologies
                    • 1. Thin provisioning and storage efficiency
                      • 2. IBM Spectrum Virtualize features
                        • 3. SAN Volume Controller concepts
                          Storage Networking- SAN infrastructure
                          • 1. Connectivity and zoning concepts
                            • 2. Fibre Channel fundamentals
                              • 3. Host attachment considerations

                                IBM Enterprise Storage Technical Support Sample Questions:

                                1. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
                                Which XIV benefit should the technical specialist highlight to address this customer's concerns?

                                A) IBM Advanced System Placement program
                                B) IBM Hyper-Scale
                                C) Distributed cache
                                D) Exception rebuild speed


                                2. During a Technical Delivery and Assessment (TDA) for a DS8870, the solution architect was directed to use Disk Magic to size the solution.
                                What will Disk Magic provide in this situation?

                                A) Resolution(s) to a performance problem
                                B) Simulation of performance under varying conditions
                                C) Modeling of a specific storage configuration
                                D) Determine effective capacity of specific storage configuration


                                3. How many ports from a full 15 module XIV Storage System are recommended initially to connect to an IBM Spectrum Virtualize Controller?

                                A) 16
                                B) 12
                                C) 24
                                D) 8


                                4. Which XIV option addresses rapid data growth and financial concerns?

                                A) IBM Global Financing
                                B) Distributed Data
                                C) Advanced System Placement
                                D) Growth on Demand


                                5. Which resource informs a storage specialist if a TDA is mandatory oroptional?

                                A) Systems Assurance Product Review Guide
                                B) IBM Trigger Criteria / Designated Product List
                                C) IBM Pre-sale TDA Checklist
                                D) TDA Discussion Guide


                                Solutions:

                                Question # 1
                                Answer: B
                                Question # 2
                                Answer: D
                                Question # 3
                                Answer: C
                                Question # 4
                                Answer: A
                                Question # 5
                                Answer: B

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