EMC E20-918 real exam prep : IT-as-a-Service Expert Exam for Cloud Architects

  • Exam Code: E20-918
  • Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
  • Updated: Jun 18, 2026
  • Q&As: 98 Questions and Answers

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Value Pack Total: $179.97  $79.99

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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. The first phase of new ITaaS service introduces the offering to 10% of the engineering organization. The IT organization leverages the management tools used in their traditional data center processes to provide visibility into silos and control of the infrastructure. They also have adapted some ITSM concepts as a framework for their management practices.
During the initial phase of the service deployment, a problem was encountered in one of the VMs. The IT organization is concerned about the extensive amount of time and resources spent determining the cause of the issue.
As a consultant, what should you recommend to prevent these types of service issues?

A) Upgrade the management tools to provide holistic visibility into the service dependencies
B) Contract with an outside organization that has extensive experience in resolving cloud service issues
C) Redesign the service offering with an emphasis on less complexity and interdependence
D) Configure the incident management system to identify issues and resolutions


2. Refer to the exhibit.

A small insurance company wants to extend their website to the public cloud for elasticity and high availability. After reviewing the exhibit, what suggestion would you make to ensure expectations will be met?

A) Add a secondary DNS server to the enterprise data center
B) Modify the application using DevOps to be cloud compliant
C) Add a web server to the public cloud to ensure proper balance
D) Upgrade the firewall to a newer version to support load balancing and QoS


3. You are a Cloud Architect working with a large financial services company. They currently have a large, hybrid cloud that includes multiple CSPs. The company recently suffered a breach on some of their web servers hosted at one of the CSPs and were not alerted to it.
Why might you recommend RSA NetWitness Panorama as a solution for the company?

A) It offers real-time monitoring and analytics.
B) It can scan VMs and apply security policies to them.
C) It monitors performance and reports on unusual spikes.
D) It automatically remediates VMs based on known threats.


4. A financial company has made several acquisitions within the past few years. They currently have two primary data centers that are 50 km apart. Recently, an internal assessment was conducted to explore ways to improve ingress/egress utilization and to extend their firewall to the cloud.
Which type of firewall would best suit their needs?

A) Load balanced reverse proxy servers
B) Federated
C) Reverse proxy servers
D) Linked VPN


5. A marketing company is using a Customer Relationship Management SaaS. The SaaS provider has deployed hardware load balancers to distribute users between application servers. User login states are preserved in the load balancer. Subsequent login requests direct each user to the same application server. If the server is unavailable or too busy, the user cannot log on.
Although the company is very happy with the SaaS cost savings they are unhappy with application availability. To improve application scalability the SaaS provider added new servers to the environment. Users, however, are still experiencing the same problem.
Which service characteristic should the SaaS provider implement to improve the user log-on reliability and scale application performance?

A) Stateless
B) Autonomy
C) Abstraction
D) Reusable


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: A

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