ISO ISOIEC20000LI real exam prep : Beingcert ISO/IEC 20000 Lead Implementer Exam

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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security- related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues Based on scenario 6. Lisa found some of the issues being discussed in the training and awareness session too technical, thus not fully understanding the session. What does this indicate?

A) Lisa did not take actions to acquire the necessary competence
B) The effectiveness of the training and awareness session was not evaluated
C) Skyver did not determine differing team needs in accordance to the activities they perform and the intended results

2. Who should verily the effectiveness of the corrective actions taken by the auditee after an internal audit?

A) The internal auditor
B) An Independent auditor should be contracted to perform this evaluation
C) The information security manager

3. 'The ISMS covers all departments within Company XYZ that have access to customers' data. The purpose of the ISMS is to ensure the confidentiality, integrity, and availability of customers' data, and ensure compliance with the applicable regulatory requirements regarding information security." What does this statement describe?

A) The organizational boundaries of the ISMS scope
B) The physical boundary of the ISMS scope
C) The information systems boundary of the ISMS scope

4. The incident management process of an organization enables them to prepare for and respond to information security incidents. In addition, the organization has procedures in place for assessing information security events. According to ISO/IEC 27001, what else must an incident management process include?

A) Establishment of two information security incident response teams
B) Processes for handling information security incidents of suppliers as defined in their agreements
C) Processes for using knowledge gained from information security incidents

5. Scenario 9: OpenTech provides IT and communications services. It helps data communication enterprises and network operators become multi-service providers During an internal audit, its internal auditor, Tim, has identified nonconformities related to the monitoring procedures He identified and evaluated several system Invulnerabilities.
Tim found out that user IDs for systems and services that process sensitive information have been reused and the access control policy has not been followed After analyzing the root causes of this nonconformity, the ISMS project manager developed a list of possible actions to resolve the nonconformity. Then, the ISMS project manager analyzed the list and selected the activities that wouldallow the elimination of the root cause and the prevention of a similar situation in the future. These activities were included in an action plan The action plan, approved by the top management, was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department The approved action plan was implemented and all actions described in the plan were documented.
Based on scenario 9. is the action plan for the identified nonconformities sufficient to eliminate the detected nonconformities?

A) Yes, because a separate action plan has been created for the identified nonconformity
B) No, because the action plan does not include a timeframe for implementation
C) No, because the action plan does not address the root cause of the identified nonconformity

Solutions: