SHRM SHRM-SCP real exam prep : Senior Certified Professional (SHRM-SCP)

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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. A CEO is searching for a solution to the increase in health insurance costs. Which benefit should the chief human resource officer suggest to help reduce the high expenses?

A) Flexible sick leave
B) Health care plans
C) Employee assistance programs
D) Wellness programs

2. As the VP of HR prepares for the negotiation meeting, she reviews some points with the company's controller. At the end of their meeting, the controller wishes her good luck and jokes that she should wear her sexy, low-cut blouse for the negotiation. How should the VP of HR react?

A) Follow his recommendation because he knows the vendor and what it will take to win thenegotiation.
B) Schedule a follow-up meeting with the controller to address the situation.
C) Ask the controller to please refrain from making sexual jokes.
D) Smile and walk away because it is important to maintain a good relationship.

3. A large retail company opens a distribution center directly across the street from a small competing firm's distribution center and posts a sign advertising open entry-level positions. The plant manager of the small firm notices that the sign indicates the advertised salary is higher than what the firm pays its entry-level employees.
The plant manager is concerned employees will leave the firm to seek work at the competing company. The plant manager notifies the HR manager of the pay differences and requests immediate pay matching for all entry-level employees. The HR manager sets up a meeting with the plant manager, compensation manager, and HR business partner to discuss the issue. They decide to increase base pay to match the competitor's base pay but only for a subset of entry-level roles identified as critical. They also decide to put the pay increase into effect immediately, and the HR manager agrees to monitor the situation over the next three months.
How should the HR manager analyze the impact of the pay increase on entry-level employees over the three-month period?

A) Track whether conversion rates from applicant to employee increase for entry-level positions.
B) Administer a job satisfaction survey to compare responses of employees who satisfy their pay and those who did not.
C) Set up interviews with entry-level employees to identity factors responsible for the retention of current employees.
D) Track online reviews about the company by employees and candidates.

4. The CHRO keeps a pulse on how the employees feel while changes are being implemented. At first, she hears positive feedback. But later, employees start to express that the company is not doing enough. Dung deeper, she finds out that employees feel like the company is talking a lot about sustainability but not really living up to their vision. VVhat should the CHRO do with this information?

A) Sell the employees on the company,s vision, and engage them more in the change initiatives.
B) Improve communication to employees through frequent updates on the company,s internalwebsite.
C) With the approval of the CEO, gather employee feedback and ideas, and organize them to formulate suggested solutions.
D) Ask employees to be patient and wait for the changes to be completed before making judgments.

5. The company decides to focus on utilizing the creativity, skills, and knowledge of its employees to achieve their long-term goal of becoming a leader in corporate sustainability.
To accomplish these goals, the company needs to retain their top talent. The CEO asks the CHRO to develop a retention strategy and wonders if of fering substantial pay increases will be necessary. What suggestion should the CHRO make?

A) Improve company benefits in addition to a moderate pay increase for all employees.
B) Give employees a pay increases each time the company reaches one of their strategic goals.
C) Conduct an employee survey and focus group to determine what motivates the team.
D) Develop an aggressive lead market compensation strategy.

Solutions: