Avaya 3305 real exam prep : Avaya Aura® Experience Portal with POM Implementation and Maintenance exam

  • Exam Code: 3305
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
  • Updated: Aug 22, 2026
  • Q&As: 64 Questions and Answers

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Avaya 3305 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance and Troubleshooting20%- Backup and restore procedures
- Monitoring tools and logs
- Diagnosis and resolution of common issues
- Software updates and patching
Topic 2: Installation20%- Database installation and setup
- High availability configuration
- Installation procedures for AEP and POM
- System requirements for AEP and POM
Topic 3: Architecture and Licensing20%- Licensing requirements for AEP and POM
- Deployment models and zones
- POM components and features
- AEP solution architecture and components
Topic 4: Administration15%- User account and access management
- Call flow management
- Reporting and scheduling
Topic 5: Configuration25%- Voice, email, SMS, and speech server integration
- Media Processing Platform (MPP) configuration
- POM campaign creation and rules
- Experience Portal Manager (EPM) setup

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A) Call transferred
B) Call completed in SSA
C) Call completed
D) Call failed
E) Call routed


2. When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)

A) IBM AIX
B) Unix
C) Oracle Solaris
D) Microsoft Windows
E) Linux


3. You have received alarm event "QSYSM00056 MPP disk use (85% percent) has exceeded the configured low threshold of 80 percent" on your co-resident Avaya Aura Experience Portal server. You login to the server and run the below Red Hat administrative command to review disk space usage:
[scroot@vp-a1/] # -b - - max - depth = 1 - h/
20K /mnt
12M /tmp 10.8G/home
5.9M /bin
24K /root
91.3G /opt
85G /var
16G /
Which three folders are most likely to contain files which can be deleted to make room on the server disk? (Choose three)

A) /var/llb/pgsql/data
B) /opt.Tomcat/apache-tomcat-6.0.32/webapps
C) /home
D) /var/spool/mail
E) /opt/Avaya/InstallAgent/download


4. You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails.
What is the best way to validate the application installation?

A) Check AAEP administration System Maintenance > Log Viewer
B) Check the Avaya Aura experience Portal (AAEP) System Monitor.
C) Open a browser window and access the application Http:// <host>: <port>/<application name>/index.html
D) Look at the Application Detail Report in the AAEP administration.


5. A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?

A) The Experience Portal DVD
B) http://support.avaya.com
C) The Oracle JDBC driver is installed automatically
D) http://www.oracle.com


Solutions:

Question # 1
Answer: A,B,E
Question # 2
Answer: D,E
Question # 3
Answer: A,C,E
Question # 4
Answer: C
Question # 5
Answer: D

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