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Avaya Aura® Core Components Support Certified Sample Questions:

1. Refer to the Exhibits.


What is the main difference between the SIP call flow made from an Avaya Communicator Remote Worker and the call flow made from a 96X1 telephone Remote Worker?

A) Avaya Aura Communication Manager processes half-call model for the SIP-to-SIP call flow.
B) The 96X1 telephone Remote Worker requires registration to Avaya Aura Session Manager.
C) Avaya Aura Communication Manager processes full call model for the SIP-to-Communicator call flow.
D) The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).

2. Where can you access Product Change Notifications (PCNs), Documentation, Knowledge-based articles, and make Parts/Service requests?

A) avaya.com
B) pids.avaya.com
C) support.avaya.org
D) avaya-learnintj.com
E) support.avaya.com

3. The client has finished deploying Avaya Aura Communication Manager (CM) and has signed a service contract with Avaya for technical support.
What should the system administrator do in CM to allow Avaya services to log in and support the platform?

A) Enable remote access in CM SAT
B) Run EASGTurnOn command
C) Run EASGManage -enableEASG command
D) Run EASGManage -disableEASG command
E) Contact Avaya services and request login credentials

4. Which statement describes the steps to save the traceSM log file?

A) While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
B) Execute traceSM -w <filename>.
C) While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
D) Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
E) Use the Linux command cp traceSMlog <filename>

5. What documents are expected to be filled out by customers/partners before contacting support in Avaya's Diagnostic Methodology program?

A) Problem Clarification
B) Details/Findings
C) Knowledge Management
D) Troubleshooting steps taken
E) Cause
F) Problem Statement

Solutions: