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HRCI Associate Professional in Human Resources Sample Questions:

1. A company is surveying employees and asking about specific problems employees face on a day-to-day basis and encouraging employees to share how they would fix such issues is seeking feedback to:
Response:

A) creating an open line of communication.
B) provide new ideas.
C) improving morale.
D) encourage honesty in communication.

2. A statement that describes what the organization does and its customer base is a:
Response:

A) Mission statement
B) Statement of position
C) Vision statement
D) Lofty statement

3. In an insurance company, there are few employee hazards according to its HR manager. In fact, the HR manager believes there are no federal laws that will impact safety in its operations.
As the associate HR manager, what recommendation would you make to your boss?
Response:

A) Reconsider the conclusion. Federal oversight and office safety laws say that the employer must conduct safety training for all employees.
B) Stay the course. The employer is specifically exempt. All insurance companies are excluded from coverage under federal safety laws.
C) Reconsider the conclusions. OSHA requires all employers to provide a safe workplace in compliance with the General Duty Clause.
D) Stay the course. The HR manager is right about the freedom from federal oversight.

4. A worker is paid $8.50 an hour when the pay range for that assigned grade is $7 to $8 an hour. This is referred to as a Response:

A) Green-circle rate
B) Pay differential
C) Red-circle rate
D) Compressed salary

5. Progressive discipline policies generally involve multiple levels of:
Response:

A) Supervisory explanation before approval of a warning
B) Management approval before a warning is possible
C) Increasingly severe disciplinary action
D) Employee appeal before disciplinary action

Solutions: