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Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?

A) IP Office Softconsole
B) IP Office Phone Manager Pro
C) IP Office Voice Portal
D) IP office Video Softphone

2. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
B) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
C) ''Agent1''cannot be used as a name for a CCR agent.
D) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.

3. Which IP office application can be installed on the same server as CCR?

A) IP Office Administration Suite
B) IP Office Voicemail Pro up to 20 voicemail ports
C) One-X Portal
D) IP Office Voicemail Pro up to 16 voicemail ports

4. Which values affect the size of a ContactStore server? (Choose two.)

A) the number of voicemail channels
B) the number of incoming lines
C) the number of recordings
D) the number of hunt groups
E) the number of concurrent users for search and replay function

5. Before attempting to connect an IP Office to a one-X@ Portal server, which settings must you check?

A) User Rights
B) Time Profiles
C) Security Settings
D) Hunt Group Settings

Solutions: