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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. Joe, a technician, receives an error message on his tower PC just after POST which reads: "WARNING! Your drive is about to fail. Please back up your data and run full drive diagnostics."
Which of the following is generating this error message?

A) S.M.A.R.T.
B) CHKDSK
C) QoS
D) eSATA

2. When configuring user accounts, which of the following should a technician perform?

A) Assign the maximum required access to the users
B) Make all users standard users
C) Assign the minimum required access to the users
D) Make all users local administrators

3. Which of the following operating systems enables a user to use Flip 3D?

A) Windows 7 Professional
B) Windows 7 Starter
C) Windows Vista Home Basic
D) Windows XP Professional

4. A user reports that their PC does not work. Which of the following would be the BEST question for the technician to ask the user to get further information?

A) "What exactly does not work?"
B) "Are you able to sign on?"
C) "Can you get to the Internet?"
D) "Does the PC turn on?"

5. Which of the following is the correct UNC path to use when mapping a network drive?

A) \\server\share
B) \\share\server
C) \\share\password
D) \\server\username

Solutions: