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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Refer to the exhibit.

The exhibit shows the output of debug isdn q931. An inbound PSTN call was received by an
H.323 gateway that is configured in Cisco Unified Communications Manager. The call failed to ring extension 3001. If the phone at extension 3001 is registered and reachable through the gateway inbound CSS, which four actions can resolve this issue? (Choose four.)

A) Configure a translation pattern in Cisco Unified Communications Manager that can be accessed by the phone CSS to truncate the called number to four digits.
B) Configure the digit strip 4 on H.323 gateway in the Incoming Called Party Settings in Cisco Unified Communications Manager.
C) Configure the Cisco IOS command num-exp 2288223001 3001 on the gateway ISDN interface.
D) Configure a voice translation profile in the H.323 Cisco IOS gateway with a voice translation rule that truncates the number from ten digits to four.
E) Configure a called-party transformation CSS on the gateway in Cisco Unified Communications Manager that includes a pattern that transforms the number from ten digits to four digits.
F) Change the significant digits for inbound calls to 4 on the gateway configuration in Cisco Unified Communications Manager.

2. Your Cisco Unified CallManager 5.0 cluster is using your corporate Windows 2003 Active Directory for user information. Over the weekend you updated the Windows 2003 Active Directory Server and added a small group of new users. Cisco Unified CallManager is configured to synchronize with the Active Directory server every 8 hours and it has been 32 hours since the last successful synchronization. The configuration on Cisco Unified CallManager did not change during the Active Directory server upgrade and the remainder of the Windows network is functioning properly.
What are two possible causes of this synchronization issue? (Choose two.)

A) The LMHOSTS file has been corrupted.
B) The synchronization on the AD server was set to manual.
C) The domain controllers are down.
D) There is a username and or password mismatch between the Cisco Unified CallManager cluster and the Windows AD server.
E) Authorization has not been configured for a third party LDAP service.

3. You want to resolve a Lightweight Directory Access Protocol (LDAP) synchronization issue. Which log file should you use in Cisco Unity Connection (CUC)?

A) diag_CuCsMgr_*.uc
B) diag_CuImapSvr_*.uc
C) diag_Tomcat_*.uc
D) diag_CuNotifier_*.uc
E) diag_MTA_*.uc
F) diag_CuCmDbEventListener_*.uc

4. Refer to the exhibit. The BR phones can only support G.711 codec. When a call is placed from a BR phone to an HQ phone, the call fails. The message "not enough bandwidth" is displayed at the BR phone. Which change would resolve this issue?

A) Change the location setting to 28.
B) Change the location setting to 104.
C) Change the location setting to 160.
D) Change the location setting to 80.
E) Change the location setting to 48.

5. A second H.323 gateway has been added to headquarters with a Cisco Unified Communications Manager cluster. Outbound dialing for long-distance numbers works consistently through the first
H.323 gateway, but it is never routed through the second gateway. When the first gateway is shut down, no long-distance dialing works.
Which change is needed to use both H.323 gateways for long-distance dialing?

A) Configure the existing route pattern to a route list and a route group. Add both H.323 gateways to the route group.
B) Remove the route list and route groups. Add both gateways to the existing route pattern for long-distance dialing.
C) Add a second route pattern, the same as the first route pattern, to the second gateway.
D) Remove the existing route pattern for long-distance dialing. Create a translation pattern for long-distance dialing and configure it to work with both H.323 gateways.

Solutions: