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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Which two of the following items are the gateway supplementary services? (Select two.)

A) DTMF relay
B) Transfer
C) Hold
D) Transcoding

2. Refer to the exhibit.

When a Cisco Unified Communications Manager Express advertises the directory number pattern in the exhibit, what would the learned pattern be in the RTMT tool on the Cisco Unified Communications Manager?

A) 4XXX and the ToDID will be 0:+19725554XXX
B) 4XXX and the ToDID will be 0:+1972555
C) 4XXX and the ToDID will be 0:1972555
D) 4XXX and the ToDID will be 0:19725554XXX
E) 19725554XXX and the ToDID will be 0:+1972555

3. While you implement an action plan while troubleshooting a call setup problem, the symptoms stop.
Which troubleshooting step is next?

A) Continue to implement the existing action plan.
B) Gather new facts about the situation.
C) Continue to observe the results.
D) Document the facts.

4. Refer to the Exhibit. What Trace Filter setting should be used when collecting trace information for the Cisco TAC?

A) Arbitrary
B) State Transition
C) Error
D) Significant
E) Detailed
F) Special

5. Your Cisco Unified CallManager 5.0 cluster has just started to use a third-party LDAP service. Users complain that they are unable to make changes to their passwords in their Cisco Unified CallManager user web pages. How should you resolve this problem?

A) Change the passwords on the IP phone screen using the TUI.
B) Configure automatic synchronization of the LDAP database.
C) Have the users make changes to their passwords in the LDAP database.
D) Restart the phones that are having problems to reinitialize the LDAP database.

Solutions: