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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?

A) HP Care Pack Central
B) HP Support Center
C) HP Sales Central
D) HP Channel Services Network

2. Besides explaining that HP has installment payment solutions, how else should you counter a customer's objection that services cost too much?

A) HP Services can immediately and seamlessly replace your help desk.
B) HP Services give you predictability and greater control of the Total Cost of Ownership.
C) HP Services can be purchased at extremely discounted prices.
D) HP prevents your IT team from needed to spend time working on HP devices, which allows them to focus on their main purpose (innovation).

3. Which types of HP Services contracts are available to your customers? (Select two.)

A) Transactional
B) Standard
C) Custom
D) Durational
E) Adjustable

4. When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?

A) Services Contract Specialist Distributor
B) Contractual Services area manager
C) HP Partner Account Manager
D) HP Partner First Services reseller

Solutions: