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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following IBM software components provide core business capabilities across the entire Buy, Sell, and Service phases of the commerce cycle?

A) Unica
B) WebSphere Commerce
C) Sterling Commerce
D) Coremetrics

2. What are Smarter Commerce 'Buy' Offerings focused on?

A) Customer buying patterns.
B) Visibility and optimization in the supply chain.
C) Effective 1:1 marketing to facilitate customer purchase decisions.
D) Buy online, pick-up in the store (BOPIS).

3. In order to effectively implement ___________ you must be able to aggregate line items from individual orders to send to suppliers and then separate them out again for customer fulfillment.

A) social marketing
B) cross-channel order management
C) store operations
D) supply chain visibility

4. Which of these provides visibility to the entire supply chain process so procurement, transportation, and warehousing personnel are all aware of order, shipment, and invoice status?

A) Supply Chain Visibility.
B) Collaboration Network.
C) Warehouse Management.
D) Transportation Management.

5. Which of the following is NOT a key capability delivered by cross-channel order management?

A) Service scheduling.
B) Trade fund management.
C) Complex fulfillment.
D) Inventory visibility.

Solutions: