Nortel MCS 5100 Ris.4.0 Installation & Commissioning : 920-020

  • Exam Code: 920-020
  • Exam Name: MCS 5100 Ris.4.0 Installation & Commissioning
  • Updated: Aug 21, 2026
  • Q&As: 100 Questions and Answers

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Nortel 920-020 Exam Syllabus Topics:

SectionWeightObjectives
Installation and Configuration30%- System configuration
  • 1. Initial system setup
    • 2. Network and service configuration
      - Software installation procedures
      • 1. MCS 5100 installation steps
        • 2. Patch and release upgrade procedures
          Commissioning and Testing25%- Troubleshooting
          • 1. Log analysis and diagnostics
            • 2. Common installation issues
              - System validation
              • 1. Call routing and signaling tests
                • 2. Service startup verification
                  Installation Planning and Requirements25%- System prerequisites
                  • 1. Operating system and dependencies
                    • 2. Hardware compatibility requirements
                      - Pre-installation planning
                      • 1. Capacity planning and sizing
                        • 2. Site readiness and network requirements
                          MCS 5100 System Architecture and Components20%- Hardware and software components
                          • 1. Server roles and deployment model
                            • 2. Software package structure (Release 4.0)
                              - Core system architecture
                              • 1. Call processing architecture
                                • 2. MCS 5100 network components overview

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