HP HP2-I57 real exam prep : Selling HP Lifecycle Services for Workforce Computing 2024

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HP HP2-I57 Exam Syllabus Topics:

HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:

1.

2. A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?

A) OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices
B) HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired
C) HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires
D) HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service

3. Which statements are true about HP Premium+ Support end user alerts? (Select three.)

A) Only non-hybrid employees can receive end user alerts directly on their device.
B) HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users - on their notifications tray.
C) If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.
D) End users cannot snooze the alerts.
E) When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.

Solutions: